{"id":16,"date":"2023-10-16T12:59:05","date_gmt":"2023-10-16T12:59:05","guid":{"rendered":"https:\/\/www.hemmakvall.se\/?page_id=16"},"modified":"2025-03-31T14:05:25","modified_gmt":"2025-03-31T12:05:25","slug":"vanliga-fragor","status":"publish","type":"page","link":"https:\/\/www.hemmakvall.se\/forening\/vanliga-fragor\/","title":{"rendered":"Vanliga fr\u00e5gor"},"content":{"rendered":"\n  <div class=\"banner has-hover stripe yellow\" id=\"banner-400080601\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n                                                \n                    <\/div>\n\t\t\n\t<div class=\"ux-shape-divider ux-shape-divider--bottom ux-shape-divider--style-curve\">\n\t\t<svg viewBox=\"0 0 1000 100\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" preserveAspectRatio=\"none\">\n\t<path class=\"ux-shape-fill\" d=\"M0 0C0 0 200 50 500 50C800 50 1000 0 1000 0V101H0V1V0Z\"\/>\n<\/svg>\n\t<\/div>\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n   <div id=\"text-box-1433842331\" class=\"text-box banner-layer x50 md-x50 lg-x50 y85 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n\n\t<div id=\"text-421784632\" class=\"text hero_undertext\">\n\t\t\n\n<h1>FR\u00c5GOR OCH SVAR<\/h1>\n<p>H\u00e4r har vi samlat det vanligaste fr\u00e5gorna, finner du inte den fr\u00e5gan du vill ha svar p\u00e5?<\/p>\n\t\t\n<style>\n#text-421784632 {\n  color: rgb(255,255,255);\n}\n#text-421784632 > * {\n  color: rgb(255,255,255);\n}\n<\/style>\n\t<\/div>\n\t\n<a href=\"\/forening\/kontakt\/\" class=\"button white lowercase\"  >\n\t\t<span>Kontakta oss<\/span>\n\t<\/a>\n\n\n\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-1433842331 {\n  width: 90%;\n}\n#text-box-1433842331 .text-box-content {\n  font-size: 100%;\n}\n@media (min-width:550px) {\n  #text-box-1433842331 {\n    width: 60%;\n  }\n}\n<\/style>\n    <\/div>\n \n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-400080601 {\n  padding-top: 538px;\n}\n#banner-400080601 .ux-shape-divider--bottom svg {\n  height: 68px;\n  --divider-width: 150%;\n}\n@media (min-width:550px) {\n  #banner-400080601 {\n    padding-top: 525px;\n  }\n  #banner-400080601 .ux-shape-divider--bottom svg {\n    height: 175px;\n  }\n}\n<\/style>\n  <\/div>\n\n\n<div class=\"row\"  id=\"row-47821759\">\n\n\n\t<div id=\"col-1725707878\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2>Vilket \u00e4mne handlar din fr\u00e5ga om?<\/h2>\n<div class=\"row\"  id=\"row-1292441293\">\n\n\n\t<div id=\"col-878938298\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<a href=\"#praktiskafragor\" class=\"button primary is-underline\"  >\n\t\t<span>Praktiskt att veta<\/span>\n\t<\/a>\n\n\n<a href=\"#bestallning\" class=\"button primary is-underline\"  >\n\t\t<span>Best\u00e4llning\/leverans<\/span>\n\t<\/a>\n\n\n<a href=\"#produkter\" class=\"button primary is-underline\"  >\n\t\t<span>V\u00e5ra produkter<\/span>\n\t<\/a>\n\n\n<a href=\"#kundsupport\" class=\"button primary is-underline\"  >\n\t\t<span>Kundsupport<\/span>\n\t<\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<span class=\"scroll-to\" data-label=\"Scroll to: #bestallning\" data-bullet=\"false\" data-link=\"#bestallning\" data-title=\"bestallning\" ><a name=\"bestallning\"><\/a><\/span>\n\n<div class=\"row align-equal\"  id=\"row-555014847\">\n\n\n\t<div id=\"col-1081970839\" class=\"col stripe-inner turkos small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<span class=\"scroll-to\" data-label=\"Scroll to: #praktiskafragor\" data-bullet=\"false\" data-link=\"#praktiskafragor\" data-title=\"praktiskafragor\" ><a name=\"praktiskafragor\"><\/a><\/span>\n\n\t<div id=\"text-1297184095\" class=\"text\">\n\t\t\n\n<h3>PRAKTISKT ATT VETA<br \/>\n<\/h3>\n\t\t\n<style>\n#text-1297184095 {\n  text-align: center;\n  color: rgb(255,255,255);\n}\n#text-1297184095 > * {\n  color: rgb(255,255,255);\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2759144016\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2759144016-label\" class=\"accordion-title plain\" href=\"#accordion-item-beh\u00f6ver-vi-f\u00f6ranm\u00e4la-oss?\" aria-expanded=\"false\" aria-controls=\"accordion-2759144016-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Beh\u00f6ver vi f\u00f6ranm\u00e4la oss?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2759144016-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2759144016-label\" >\n\t\t\t\n\n\t<div id=\"text-2778387380\" class=\"text\">\n\t\t\n\n<p><span style=\"font-size: 14.4px;\">Nej, det beh\u00f6ver ni inte. Ni kan b\u00f6rja s\u00e4lja direkt, ladda ner\u00a0<\/span>materialet <a href=\"https:\/\/www.hemmakvall.se\/forening\/saljmaterial\/\"><strong>h\u00e4r.\u00a0<\/strong><\/a><br \/>L\u00e4s g\u00e4rna de andra fr\u00e5gor och svar innan ni b\u00f6rjar f\u00f6r att vara helt redo &#8211; Lycka till!<\/p>\n\t\t\n<style>\n#text-2778387380 {\n  color: rgb(0,0,0);\n}\n#text-2778387380 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1412263476\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1412263476-label\" class=\"accordion-title plain\" href=\"#accordion-item-vad-beh\u00f6ver-vi-f\u00f6r-att-kunna-b\u00f6rja-s\u00e4lja?\" aria-expanded=\"false\" aria-controls=\"accordion-1412263476-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Vad beh\u00f6ver vi f\u00f6r att kunna b\u00f6rja s\u00e4lja?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1412263476-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1412263476-label\" >\n\t\t\t\n\n\t<div id=\"text-1439571397\" class=\"text\">\n\t\t\n\n<p>F\u00f6r att kunna best\u00e4lla och betala via faktura beh\u00f6ver ni utse en kontaktperson som \u00e4r \u00f6ver 18 \u00e5r och har en regelbunden inkomst, exempelvis en l\u00e4rare, f\u00f6r\u00e4lder, lagledare etc. P\u00e5 grund av v\u00e5r tredje part, Klarnas, villkor.<\/p>\n<p>F\u00f6r att kunna best\u00e4lla och betala er best\u00e4llning via kortbetalning beh\u00f6ver ni utse en kontaktperson.<\/p>\n<p>Sen laddar ni ner materialet <a href=\"https:\/\/www.hemmakvall.se\/forening\/saljmaterial\/\"><strong>h\u00e4r<\/strong><\/a>, ni beh\u00f6ver inte registrera er utan kan b\u00f6rja s\u00e4lja direkt!<\/p>\n\t\t\n<style>\n#text-1439571397 {\n  color: rgb(0,0,0);\n}\n#text-1439571397 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-911530619\" class=\"accordion-item\">\n\t\t<a id=\"accordion-911530619-label\" class=\"accordion-title plain\" href=\"#accordion-item-finns-det-n\u00e5gon-minsta-summa-vi-m\u00e5ste-s\u00e4lja-f\u00f6r?\" aria-expanded=\"false\" aria-controls=\"accordion-911530619-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Finns det n\u00e5gon minsta summa vi m\u00e5ste s\u00e4lja f\u00f6r?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-911530619-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-911530619-label\" >\n\t\t\t\n\n\t<div id=\"text-3378053443\" class=\"text\">\n\t\t\n\n<p>Ja, ni beh\u00f6ver s\u00e4lja f\u00f6r minst 3000kr, vilket \u00e4r ca 45st bl\u00e5 burkar med godis.<\/p>\n\t\t\n<style>\n#text-3378053443 {\n  color: rgb(0,0,0);\n}\n#text-3378053443 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2537057869\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2537057869-label\" class=\"accordion-title plain\" href=\"#accordion-item-hur-och-n\u00e4r-sker-betalningen?\" aria-expanded=\"false\" aria-controls=\"accordion-2537057869-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Hur och n\u00e4r sker betalningen?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2537057869-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2537057869-label\" >\n\t\t\t\n\n\t<div id=\"text-4007605972\" class=\"text\">\n\t\t\n\n<p>Ni kan sj\u00e4lva v\u00e4lja om ni vill ta betalt direkt av era kunder n\u00e4r ni tar emot best\u00e4llningen eller f\u00f6rst n\u00e4r ni l\u00e4mnar ut produkterna.<br \/>Betalningen till Hemmakv\u00e4ll sker via Klarna, antingen direkt med kortbetalning eller faktura med 30 dagars betalningsvillkor fr\u00e5n att er best\u00e4llning \u00e4r packad.<\/p>\n<p>Vi rekommenderar att ni tar betalt av era kunder n\u00e4r ni l\u00e4mnar ut produkterna och att kontaktpersonen v\u00e4ljer att betala via faktura.\u00a0<br \/>Detta ger er en m\u00f6jlighet att dela ut produkterna och samla in pengarna innan fakturan skall vara betald. I v\u00e5r rekommendation ligger varken kunden eller Ni ute med pengar.\u00a0<\/p>\n\t\t\n<style>\n#text-4007605972 {\n  color: rgb(0,0,0);\n}\n#text-4007605972 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-868682153\" class=\"accordion-item\">\n\t\t<a id=\"accordion-868682153-label\" class=\"accordion-title plain\" href=\"#accordion-item-hur-betalas-vinsten-ut?\" aria-expanded=\"false\" aria-controls=\"accordion-868682153-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Hur betalas vinsten ut?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-868682153-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-868682153-label\" >\n\t\t\t\n\n\t<div id=\"text-2530182502\" class=\"text\">\n\t\t\n\n<p>\u00d6verskottet efter er betalning via faktura eller kortbetalning blir er vinst. Till exempel: S\u00e4lj en bl\u00e5 burk till er kund f\u00f6r 100 kr\/st. Ni k\u00f6per burken av oss f\u00f6r 65 kr\/st, vilket ger er en vinst p\u00e5 35 kr per burk.<\/p>\n\t\t\n<style>\n#text-2530182502 {\n  color: rgb(0,0,0);\n}\n#text-2530182502 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-210433636\" class=\"accordion-item\">\n\t\t<a id=\"accordion-210433636-label\" class=\"accordion-title plain\" href=\"#accordion-item-kan-privatpersoner-s\u00e4lja-dessa-produkter?\" aria-expanded=\"false\" aria-controls=\"accordion-210433636-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Kan privatpersoner s\u00e4lja dessa produkter?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-210433636-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-210433636-label\" >\n\t\t\t\n\n\t<div id=\"text-1130327140\" class=\"text\">\n\t\t\n\n<p>Nej, endast klasser och f\u00f6reningar.<\/p>\n\t\t\n<style>\n#text-1130327140 {\n  color: rgb(0,0,0);\n}\n#text-1130327140 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4118769013\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4118769013-label\" class=\"accordion-title plain\" href=\"#accordion-item-kan-f\u00f6retag-f\u00e5-kvitto-p\u00e5-sin-best\u00e4llning?\" aria-expanded=\"false\" aria-controls=\"accordion-4118769013-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Kan f\u00f6retag f\u00e5 kvitto p\u00e5 sin best\u00e4llning?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4118769013-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4118769013-label\" >\n\t\t\t\n\n\t<div id=\"text-831991988\" class=\"text\">\n\t\t\n\n<p>Handlar ett f\u00f6retag av er klass eller f\u00f6rening kan ni enkelt skapa ett kvitto till dem med v\u00e5r kvittober\u00e4knare h\u00e4r: <strong><a href=\"https:\/\/www.hemmakvall.se\/forening\/kvittoberaknare\/\">Kvittober\u00e4knare<\/a><\/strong>. F\u00f6retaget kan ocks\u00e5 sj\u00e4lv skapa sitt kvitto genom att ni skickar l\u00e4nken till kvittober\u00e4knaren till dem.<\/p>\n\t\t\n<style>\n#text-831991988 {\n  color: rgb(0,0,0);\n}\n#text-831991988 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1081970839 > .col-inner {\n  padding: 20px 20px 20px 20px;\n  margin: 0px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1461200083\" class=\"col stripe-inner red small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-1537586106\" class=\"text\">\n\t\t\n\n<h3>BEST\u00c4LLNING \/ LEVERANS<br \/>\n<\/h3>\n\t\t\n<style>\n#text-1537586106 {\n  text-align: center;\n  color: rgb(255,255,255);\n}\n#text-1537586106 > * {\n  color: rgb(255,255,255);\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2874079884\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2874079884-label\" class=\"accordion-title plain\" href=\"#accordion-item-hur-ska-f\u00f6rs\u00e4ljningen-sammanst\u00e4llas-och-best\u00e4llas?\" aria-expanded=\"false\" aria-controls=\"accordion-2874079884-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Hur ska f\u00f6rs\u00e4ljningen sammanst\u00e4llas och best\u00e4llas?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2874079884-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2874079884-label\" >\n\t\t\t\n\n\t<div id=\"text-3445717474\" class=\"text\">\n\t\t\n\n<p>Er utsedda kontaktperson sammanst\u00e4ller allas best\u00e4llningslistor och l\u00e4gger er gemensamma best\u00e4llning <a href=\"\/forening\/bestall-produkter\/\"><span style=\"text-decoration: underline;\">h\u00e4r<\/span><\/a>!<\/p>\n\t\t\n<style>\n#text-3445717474 {\n  color: rgb(0,0,0);\n}\n#text-3445717474 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3034601123\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3034601123-label\" class=\"accordion-title plain\" href=\"#accordion-item-hur-g\u00f6r-vi-om-vi-missat-en-s\u00e4ljares-best\u00e4llningslista-i-v\u00e5r-gemensamma-best\u00e4llning?\" aria-expanded=\"false\" aria-controls=\"accordion-3034601123-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Hur g\u00f6r vi om vi missat en s\u00e4ljares best\u00e4llningslista i v\u00e5r gemensamma best\u00e4llning?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3034601123-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3034601123-label\" >\n\t\t\t\n\n\t<div id=\"text-4275716394\" class=\"text\">\n\t\t\n\n<p>Ska ni <strong>h\u00e4mta i butik<\/strong> g\u00f6r s\u00e5h\u00e4r: Er utsedda kontaktperson sammanst\u00e4ller de missade best\u00e4llningslistorna och l\u00e4gger en ny kompletterande best\u00e4llning <strong><a href=\"https:\/\/www.hemmakvall.se\/forening\/bestall-produkter\/\">h\u00e4r.<\/a>\u00a0<\/strong>Skriv under &#8217;Best\u00e4llningsanteckningar&#8217; vilket ursprungsordernummer er komplettering tillh\u00f6r ex. &#8221;Komplettering till 50-1654&#8221;.\u00a0<\/p>\n<p>Ska er best\u00e4llning <strong>levereras till valfri adress<\/strong> g\u00f6r s\u00e5h\u00e4r: Er utsedda kontaktperson sammanst\u00e4ller de missade best\u00e4llningslistorna och l\u00e4gger en ny kompletterande best\u00e4llning <strong><a href=\"https:\/\/www.hemmakvall.se\/forening\/bestall-produkter\/\">h\u00e4r.<\/a><\/strong> V\u00e4lj h\u00e4mta i butik och v\u00e4lj butiken n\u00e4rmast er leveransadress. Skriv under &#8217;Best\u00e4llningsanteckningar&#8217; vilket ursprungsordernummer er komplettering tillh\u00f6r ex. &#8221;Komplettering till 50-1654&#8221;.\u00a0<\/p>\n\t\t\n<style>\n#text-4275716394 {\n  color: rgb(0,0,0);\n}\n#text-4275716394 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2612306936\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2612306936-label\" class=\"accordion-title plain\" href=\"#accordion-item-hur-f\u00e5r-vi-v\u00e5r-best\u00e4llning?\" aria-expanded=\"false\" aria-controls=\"accordion-2612306936-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Hur f\u00e5r vi v\u00e5r best\u00e4llning?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2612306936-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2612306936-label\" >\n\t\t\t\n\n\t<div id=\"text-3656155005\" class=\"text\">\n\t\t\n\n<p>Vid utcheckningen kan ni v\u00e4lja hur ni vill f\u00e5\u00a0er best\u00e4llning, det finns tv\u00e5 alternativ:<\/p>\n<ol>\n<li><strong>H\u00e4mta i butik<\/strong> &#8211; Kontaktpersonen ska n\u00e4rvara vid upph\u00e4mtning av best\u00e4llning. Det h\u00e4r alternativet \u00e4r i kostnadsfritt.\u00a0<\/li>\n<li><strong>Leverans till valfri adress (Frakt)<\/strong> &#8211; Kan ske till er utsedda kontaktperson som ansvarar f\u00f6r betalningen. Leveransen kan \u00e4ven ske till en annan adress, ex. er skola eller f\u00f6rening, med en annan person (kallad leveransperson) som ansvarar f\u00f6r mottagande av best\u00e4llningen samt de\/dem pallar och emballage.\u00a0<br \/><strong>Fraktkostnader<br \/><\/strong>Best\u00e4llningssumma\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Fraktkostnad<br \/>1 &#8211; 9 999kr\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0800kr<br \/>10 000 &#8211; 19 999kr\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 500kr<br \/>+ 20 000kr\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Fri frakt<\/li>\n<\/ol>\n\t\t\n<style>\n#text-3656155005 {\n  color: rgb(0,0,0);\n}\n#text-3656155005 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1482727956\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1482727956-label\" class=\"accordion-title plain\" href=\"#accordion-item-hur-fungerar-det-n\u00e4r-vi-valt-alternativet-h\u00e4mta-i-butik?\" aria-expanded=\"false\" aria-controls=\"accordion-1482727956-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Hur fungerar det n\u00e4r vi valt alternativet h\u00e4mta i butik?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1482727956-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1482727956-label\" >\n\t\t\t\n\n\t<div id=\"text-3238966343\" class=\"text\">\n\t\t\n\n<p>Er best\u00e4llning \u00e4r redo f\u00f6r upph\u00e4mtning tidigast 14 kalenderdagar (tv\u00e5 veckor) fr\u00e5n lagd best\u00e4llning. Vid m\u00f6jlighet str\u00e4var vi efter att ha er best\u00e4llning klar tidigare. Er kontaktperson f\u00e5r uppdatering via mejl n\u00e4r best\u00e4llningen \u00e4r redo att h\u00e4mtas i butik.<\/p>\n<p>Kontaktpersonen ska n\u00e4rvara vid upph\u00e4mtning i butik. Skickas bud ska b\u00e5de kontaktpersonens och budets ID visas vid upph\u00e4mtning i butik.\u00a0<\/p>\n<p>Har ni valt att betala via faktura skickas denna ut via Klarna med 30 dagars betalningsvillkor till er kontaktperson, s\u00e5 snart best\u00e4llningen \u00e4r h\u00e4mtad i butik.\u00a0<\/p>\n<p>Har ni valt att betala med kortbetalning via Klarna kommer pengarna att dras fr\u00e5n ert valda betalkort s\u00e5 snart ni h\u00e4mtat best\u00e4llningen i butik.\u00a0<\/p>\n\t\t\n<style>\n#text-3238966343 {\n  color: rgb(0,0,0);\n}\n#text-3238966343 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2792964696\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2792964696-label\" class=\"accordion-title plain\" href=\"#accordion-item-hur-fungerar-det-n\u00e4r-vi-valt-alternativet-leverans-till-valfri-adress?\" aria-expanded=\"false\" aria-controls=\"accordion-2792964696-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Hur fungerar det n\u00e4r vi valt alternativet leverans till valfri adress?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2792964696-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2792964696-label\" >\n\t\t\t\n\n\t<div id=\"text-4020757340\" class=\"text\">\n\t\t\n\n<p>Vi skickar er best\u00e4llning senast 14 kalenderdagar (tv\u00e5 veckor) efter lagd best\u00e4llning. Vid m\u00f6jlighet str\u00e4var vi efter att ha er best\u00e4llning klar och skickad tidigare.<\/p>\n<p>Er kontaktperson f\u00e5r uppdatering via mejl n\u00e4r best\u00e4llningen \u00e4r h\u00e4mtad av fraktbolag. Fraktbolaget kontaktar leveranspersonen som st\u00e5r p\u00e5 leveransadressen f\u00f6r bokning av leveransdag samt tid, under f\u00f6ruts\u00e4ttning att korrekt mejladress och telefonnummer \u00e4r korrekt angivet vid lagd best\u00e4llning. Leveranspersonen ansvarar f\u00f6r mottagande av best\u00e4llningen samt de\/dem pallar och emballage best\u00e4llningen skickas med.\u00a0<\/p>\n<p>Har ni valt att betala via faktura skickas denna ut via Klarna med 30 dagars betalningsvillkor till er kontaktperson, s\u00e5 snart best\u00e4llningen \u00e4r upph\u00e4mtad av fraktbolag.\u00a0<\/p>\n<p>Har ni valt att betala med kortbetalning via Klarna kommer pengarna att dras fr\u00e5n ert valda betalkort, s\u00e5 snart er best\u00e4llning \u00e4r upph\u00e4mtad av fraktbolag.<\/p>\n\t\t\n<style>\n#text-4020757340 {\n  color: rgb(0,0,0);\n}\n#text-4020757340 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1461200083 > .col-inner {\n  padding: 20px 20px 20px 20px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1128558426\" class=\"col stripe-inner yellow small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<span class=\"scroll-to\" data-label=\"Scroll to: #produkter\" data-bullet=\"false\" data-link=\"#produkter\" data-title=\"produkter\" ><a name=\"produkter\"><\/a><\/span>\n\n\t<div id=\"text-1674179300\" class=\"text\">\n\t\t\n\n<h3>V\u00c5RA PRODUKTER<\/h3>\n\t\t\n<style>\n#text-1674179300 {\n  text-align: center;\n  color: rgb(0,0,0);\n}\n#text-1674179300 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1430253803\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1430253803-label\" class=\"accordion-title plain\" href=\"#accordion-item-vad-\u00e4r-h\u00e5llbarheten-p\u00e5-produkterna?\" aria-expanded=\"false\" aria-controls=\"accordion-1430253803-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Vad \u00e4r h\u00e5llbarheten p\u00e5 produkterna?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1430253803-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1430253803-label\" >\n\t\t\t\n\n\t<div id=\"text-4198656963\" class=\"text\">\n\t\t\n\n<p>B\u00e4st f\u00f6re datum framg\u00e5r av varje produkts inneh\u00e5llsf\u00f6rteckning.<\/p>\n\t\t\n<style>\n#text-4198656963 {\n  color: rgb(0,0,0);\n}\n#text-4198656963 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1355861824\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1355861824-label\" class=\"accordion-title plain\" href=\"#accordion-item-kan-en-kund-byta-och\/eller-reklamera-en-produkt?\" aria-expanded=\"false\" aria-controls=\"accordion-1355861824-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Kan en kund byta och\/eller reklamera en produkt?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1355861824-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1355861824-label\" >\n\t\t\t\n\n\t<div id=\"text-363013827\" class=\"text\">\n\t\t\n\n<p>En kund kan tyv\u00e4rr inte byta produkt n\u00e4r er kontaktpersonen lagt er best\u00e4llning.<br \/>En kund kan reklamera en produkt, d\u00e5 tar er kontaktperson kontakt med <a href=\"mailto:kundservice@hemmakvall.se\">kundservice@hemmakvall.se<\/a><\/p>\n\t\t\n<style>\n#text-363013827 {\n  color: rgb(0,0,0);\n}\n#text-363013827 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2246730273\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2246730273-label\" class=\"accordion-title plain\" href=\"#accordion-item-vad-g\u00f6r-vi-om-leveransen-inte-st\u00e4mmer?\" aria-expanded=\"false\" aria-controls=\"accordion-2246730273-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Vad g\u00f6r vi om leveransen inte st\u00e4mmer?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2246730273-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2246730273-label\" >\n\t\t\t\n\n\t<div id=\"text-743562997\" class=\"text\">\n\t\t\n\n<p>Om er leverans inte st\u00e4mmer \u00f6verens med er lagda best\u00e4llning v\u00e4nligen kontakta <a href=\"mailto:kundservice@hemmakvall.se\">kundservice@hemmakvall.se<\/a><\/p>\n<p>Ange ert ordernummer i mejlet och var tydlig med vad som avviker f\u00f6r snabbast hantering.<\/p>\n\t\t\n<style>\n#text-743562997 {\n  color: rgb(0,0,0);\n}\n#text-743562997 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1128558426 > .col-inner {\n  padding: 20px 20px 20px 20px;\n  margin: 0px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1391024269\" class=\"col stripe-inner turkos small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<span class=\"scroll-to\" data-label=\"Scroll to: #kundsupport\" data-bullet=\"false\" data-link=\"#kundsupport\" data-title=\"Kundsupport\" ><a name=\"kundsupport\"><\/a><\/span>\n\n\t<div id=\"text-1297441223\" class=\"text\">\n\t\t\n\n<h3>KUNDSUPPORT<\/h3>\n\t\t\n<style>\n#text-1297441223 {\n  text-align: center;\n  color: rgb(0,0,0);\n}\n#text-1297441223 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1115452844\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1115452844-label\" class=\"accordion-title plain\" href=\"#accordion-item-kontaktinformation\" aria-expanded=\"false\" aria-controls=\"accordion-1115452844-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Kontaktinformation<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1115452844-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1115452844-label\" >\n\t\t\t\n\n\t<div id=\"text-1254376793\" class=\"text\">\n\t\t\n\n<p><strong>Butikskontakt:<\/strong> <a href=\"https:\/\/www.hemmakvall.se\/forening\/hitta-butik\/\">Klicka h\u00e4r.<\/a><\/p>\n<p><strong>Fraktbolag:<\/strong> Se kontaktinformation i bekr\u00e4ftelsemejl som har skickats till er angivna mejladress.\u00a0<\/p>\n<p><strong>Kundservice:<\/strong> <a href=\"mailto:kundservice@hemmakvall.se\">kundservice@hemmakvall.se\u00a0<\/a><\/p>\n\t\t\n<style>\n#text-1254376793 {\n  color: rgb(0,0,0);\n}\n#text-1254376793 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1391024269 > .col-inner {\n  padding: 20px 20px 20px 20px;\n  margin: 0px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\t<div id=\"gap-845694061\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-845694061 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-transparent-header.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Vanliga fr\u00e5gor - Hemmakv\u00e4ll - F\u00f6rening<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hemmakvall.se\/forening\/vanliga-fragor\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vanliga fr\u00e5gor - Hemmakv\u00e4ll - F\u00f6rening\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.hemmakvall.se\/forening\/vanliga-fragor\/\" \/>\n<meta property=\"og:site_name\" content=\"Hemmakv\u00e4ll - F\u00f6rening\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-31T12:05:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.hemmakvall.se\/forening\/wp-content\/uploads\/sites\/3\/2023\/12\/sektion_21_square.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"1200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Ber\u00e4knad l\u00e4stid\" \/>\n\t<meta name=\"twitter:data1\" content=\"8 minuter\" \/>\n<script type=\"application\/ld+json\" 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